One thing i am convinced of in my short experience with this colossal jerk is that Ed hates his customers.

If you do have problems then just politely ask for a refund and step aside (ala soup nazi). if you happen to have zero issues with this software then consider yourself blessed. If you do suggest to Ed his software is buggy then expect a non-response, or a 3 word email response, or an email berating you that you are wasting his time, or some other nasty response with comment that he will refund and you should never to bother him again and go away or all of the above. In fact Ed doesn't like hearing from his customers, even if you have polite suggestions. Apparently Ed doesn't like being told his software isn't working with a particular scanner. i had many problems with Vuescan working with Primefilm XE (Reflecta Proscan 10T) scanner. He is one nasty, ungrateful, egotistical jerk! He makes the Soup Nazi look like Mother Teresa. Believe all of the things you have read in the other reviews about Ed Hamrick. I am not a young guy so this is saying a lot. This guy is Ed Hamrick creator of Vuescan. This review is all about the biggest a-hole that i have ever had to deal with. I am not even going to bother reviewing the software here.

Hamrick vuescan